Stay fresh. Stay booked.
In tune with you. In step with your clients. InStep is an AI receptionist for barbers, hairstylists, nail pros and beauty professionals. It answers client texts 24/7, books appointments, fills cancellations and brings regulars back, in your voice.
What InStep does
- Remembers every client: last visit, usual cadence, preferred days and favorite services.
- Reaches out first, timed to each client's rhythm, with win-backs for lapsed clients.
- Books through conversation by text or in the app until the appointment is confirmed.
- Fills cancellations and slow days with the clients most likely to book.
- Escalates price changes, upset clients and edge cases to the owner.
How it works
- InStep learns your services, hours and each client's habits.
- Your shop gets its own local number. Clients text it and InStep answers.
- You approve, InStep fills: bookings land on your calendar.
Pricing
InStep Pro: $19.99/month, or $199.99/year (2 months free). 14-day free trial, cancel anytime. Includes a local textable number, unlimited AI replies 24/7, cancellation filling and client memory.
FAQ
Do clients need an app? No: they text the shop's number; the app is optional. Will it sound like a bot? It replies in your tone and flags anything unusual. What does it cost? $19.99/month or $199.99/year, 14-day free trial.
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